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Refund and Cancellation Policy

AIM: to provide a fair and transparent framework for providing refunds to students in the event of cancellation of a course either by the student or by the International Headquarters.


COURSE CANCELLATION POLICY

Instructors make every effort to promote their courses in order to achieve a minimal number of student registrations for each course.  However, on occasion there will be times when minimum registrations are not met and the instructor may need to cancel or postpone a class.  In those instances the instructor must advise of the cancellation of the course two (2) weeks prior to the course start date and refund all deposits.

It is further noted that in addition to this, the Emmett Technique recognised that students may also be required to cancel a class they have registered for after they have already paid a deposit or the full course price:

  • If this occasion arises where a student elects to cancel a course and notifies the instructor more than 48 hours prior to the course, then the student’s course fee will be honoured toward the next course the student attends with that instructor.
  • Course fees are forfeited for cancellations within 48 hours of the course start date.
  • In order to reduce out of pocket expenses, it is recommended that students purchase changeable, or refundable airline tickets and arrange their own travel insurance that will cover their travel and accommodation should a course be cancelled.
  • If the course is cancelled due to an insufficient number of registered students, then those students registered have the choice of having their course fee returned or applying their course fee towards the next course the student takes with the instructor.

Postal

PO Box 564 Castletown
Townsville QLD 4812
AUSTRALIA

Contact Details

Australia: (07) 4771 6234
International: +617 4771 6234
Email: info@rossemmett.com.au

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